Mid-appointment
Sits there till you’re free
Answered in seconds, slot held
Fully booked.
Even when you're flat out.
Sally answers every DM and books clients in, around the clock - so you never lose a booking while you're with a client or asleep.
Everything, handled together. So you don't have to.
Booking, messages, follow-ups and insights — in one place, in the apps your clients already use.
Book a demoTurns a message into a booking
fadehousebarber.co.nz
Booked after hours
40%
of online bookings land while the doors are closed
Booked on mobile
63%
of online bookings are made from a phone
First reply
5 sec
average time Sally answers a new message
Missed enquiries
0
messages left sitting unanswered
No-shows
↓34%
fewer, on average, with automatic reminders
Commission
$0
we never take a cut of a booking
After-hours & mobile: SimplyBook.me online-booking data, 2025. No-shows: peer-reviewed appointment-reminder studies, avg −34% (incl. 2025). Reply in seconds, every enquiry answered and $0 commission are Suddenly product facts.
You run the room. Sally runs the desk.
She already knows how your trade books, the services, the rules, the rhythm, so she answers like she works there. She never invents a time, and never double-books. Every slot is checked against your real calendar before she confirms.
Checks your live calendar
No made-up times
No double-bookings
Barbers
Locks in fades between chairs and quietly fills the mid-week gaps — no missed DMs when your hands are busy.
Hair salons
Quotes the right service and length for colour, cut or treatment — then rebooks your six-week regulars before they drift.
Nail studios
Fills last-minute cancellations from the waitlist and remembers exactly who’s due for a refill.
Beauty & brows
Handles patch-test rules and deposits before the chair’s booked, so no-shows stop eating your day.
Physio & clinics
Reads the enquiry, books the right appointment length, and chases the follow-up visit that keeps people well.
Spa & massage
Answers the detail questions on packages, vouchers and couples’ slots — then books the room without the back-and-forth.
Tattoo studios
Answers the “how much for a half-sleeve?” DMs, takes the deposit and books the consult — so your ink time isn’t spent typing.
Dog grooming
Books the wash and tidy by breed and coat, and fills a cancelled slot from the waitlist before the day’s lost.
Med-spa & aesthetics
Screens the enquiry, books the right consult length, and keeps skin and injectable clients on their maintenance schedule.
Like having a world-class front desk. Without the overhead.
Clients get instant answers and book in seconds. You get every message, reminder and follow-up handled — big-team polish, without hiring one.
Answers any hour
Prices, hours, parking — answered at 2am, on Instagram or your site.
Instagram DM2:15 AM
Do you do balayage? How much?
Yes — from $180, about 2½ hrs. Want a time?
Replied in 5 seconds · booked from the DM.
Book in seconds
Book right in the chat widget — or high-intent clients tap express booking: service, stylist, time and deposit.
S
Shear Bliss Replies in seconds
Chat
Book
↻ Replay
Never miss it
An SMS and email reminder before every visit, with add-to-calendar.
Change it yourself
Reschedule or cancel in a tap — no awkward call.
Your booking
Fri 10:30 · Cut & finish
with Mel
Moved to Thu 4:00 pm
Book your usual
Rebook your regular service and stylist in a couple of taps.
Book your usual
Balayage with Mia
your regular · about 2½ hrs
Rebooked · Sat 11:00
WaitlistYou're on it
Fully booked for Saturday — we'll text you the moment a matching slot frees up.
A slot just opened — Sat 2:30
Join the waitlist
Fully booked? Get a text the moment a matching slot frees up.
- Message on Instagram or Messenger
- Book in chat
- Real prices & times
- Pick your stylist
- SMS & email reminders
- Reschedule yourself
- Add-ons in one visit
- Deposit or pay in full
Everything here is live today
Booked while you sleep
The after-hours enquiries you used to lose become real bookings.
Booked after hoursthis month
$540booked while you were closed · 11 visits
Reduce no-shows
SMS & email reminders, plus optional deposits, keep chairs full.
No-shows90 days
−34%
SMS + email reminder · deposit held
Bring clients back
Sally nudges regulars when they’re due — before they drift.
SWin-back8 wks
Been a while, Jordan — want your usual this week?
Rebooked · Sat 11:00
Reviews on autopilot
Sally asks happy clients for a review, right after their visit.
Everyone starts the day on the same page
A shared board — handover notes, who's in, and the day's tasks.
Today's board
Use chair 3 today — clippers on 2 in for repair.
Open till & floatMel
Restock towelsTane
Wipe down & closeDwayne
One inbox, every channel
Instagram, Messenger and website chat, all answered in one place.
One inbox
InstagramMessengerWeb
Every channel funnels into one place — answered by Sally.
- Ask Sally about your business
- Fills cancelled slots
- Rebook & win-back
- Deposits to your Stripe
- Asks for reviews
- Weekly digest
- Conversation history
- Google Calendar sync
- Shared day board
- Analytics & insights
- Team logins
- You approve before it sends
- Booking page or full site — no code
Everything here is live today
See it in action…
Marigold Hair Co.
Sally · replies instantly
Sally · Owner view
Your week, on tap
Hey! Do you do balayage? Roughly how much is it?
We do! Balayage with Mele or Jess is $220–$260 depending on length, and takes about 3 hours. Want me to check some times for you?
And are you open Saturdays?
Yep — 9am to 4pm every Saturday. I can hold a spot whenever you're ready.
Demo conversation · illustrative data
Worried about trusting an AI with your customers? See exactly how we keep Sally accurate →
A form waits. Sally works.
Most booking tools make your customer create an account and log in before they can finish — and that’s where you lose them. Sally just books them, no wall. Watch the difference on a real enquiry.
A booking form
Request a booking
Your name
Type your name…
Service
Select a service
Preferred date
dd / mm / yyyy
Submit request
Still waiting...
It can’t answer a question, hold a slot, or chase a no‑show. It just sits there.
vs
With Sally
Marigold Hair Co.
Sally · replies instantly
She answers in seconds, holds the slot, takes the deposit — and books them in while you’re with a client.
Five moments, five outcomes
After hours
Cold by morning
Booked while you sleep
Same-day cancel
The gap just sits there
Waitlist notified, deposits deter the rest
Gone quiet
Noticed months too late
Nudged back when they’re due
When they book
Commission, every booking
0%. One flat NZD price.
See what a form is costing you →
30 seconds, and it uses your numbers — not ours.
Booking shouldn’t feel like a form. It should feel like a conversation.
The businesses that talk to their customers around the clock, and book them on the spot, win. So we built both halves for you. The layer that talks, and the admin that runs on it, in one.
Rey · Founder, Suddenly Sorted
SBooked while you worked
“Any chance of a Saturday slot?” — Sally offered 4:15 and locked it in.
✓ Booked · 9:47pmYou clock off. Sally doesn't.
The enquiries that came in after you closed used to slip away by morning. Now Sally catches them and books them in.
- The late-night enquiry gets a reply, not a wait-till-morning
- A slot held before someone books your competitor instead
- You wake up to a fuller diary — and your phone stays yours
A front desk in your pocket.
Add Suddenly Sorted to your home screen and run the day from your phone — check your bookings, manage your calendar, and ask Sally anything about your business, wherever you are.
Set up with you, not by yourself
We move your data across
Priority support
A real NZ-based team
New features, free as they ship
No lock-in — cancel anytime
The founder, on hand
Book a demo →
Already on Fresha, Timely or Kitomba?
Bring your clients across — we'll help you import your list, free, and match everyone on their phone number. No contract, no commission, and your clients never notice the switch.
One flat price. Every booking is yours.
No commission, no per-booking fees, no surprises — every dollar of every booking stays with you. Marketplace platforms clip the ticket; we never do. Pick the plan that fits your chair count — change or cancel whenever.
NZD · excludes GST · 14-day free trial of the full Growth toolkit, no card · cancel anytime
Free
$0/forever
Enough to take your first bookings, free.
- 20 bookings a month
- 24/7 booking assistant in your voice
- Free bookable website from your Google listing
- 1 team login
Starter
$29/mo
For solo operators getting their first bookings live.
- 100 bookings + 100 SMS a month
- Deposits to lock in bookings, 0% commission
- Google Calendar 2-way sync
- Client book (CRM-lite) + review requests
- 1 team login
Most popular
Growth
$69/mo
For busy businesses that want the whole front desk automated.
- 500 bookings + 150 SMS a month
- Rebooking reminders that bring regulars back
- Waitlist capture & auto-notify on cancels
- Group & multi-service bookings
- Up to 5 team logins
Pro
$129/mo
For multi-location, high-volume, brand-conscious businesses.
- Unlimited bookings & transcripts + 300 SMS
- Your own domain + remove “Powered by”
- Your own AI assistant over your business data
- Unlimited team logins + priority support
0% commission — keep 100%
Flat monthly pricing
No lock-in — cancel anytime
14-day trial, no card
Built & supported in NZ