Switching over is mostly one job: get your client list into Suddenly Sorted so Sally can answer, book and remind from day one. You import it yourself in a couple of taps on the Clients›Import page, or send it to us and we'll load it for you.
What comes across
Your client list imports in full — names, mobile numbers, emails and any notes. Clients are matched on their phone number, so duplicates merge instead of doubling up. That's what Sally needs to recognise a returning client, remind them and rebook them.
Your services and prices get set up too. If you have a website, we can pull your service list and prices from it; otherwise they're quick to add by hand as part of setup.
How to move your data
Export your clients
Download your client list from your current tool as a CSV — Fresha, Timely, Kitomba and Square all let you export one. Ask us if you can't find it.
Import them yourself, or send them to us
Do it in a couple of taps: open the Clients page, tap Import, and drop in your CSV. We line the columns up for you and match on phone number, so nobody doubles. Not a spreadsheet person? Email us the export and we'll do the import with you — free. You'll see: your clients in the app, matched on phone number, ready for reminders and rebooks.
Set your hours, staff & services
Check it over, set your opening hours and team, confirm your services and prices, and you're taking bookings.
Do my clients have to do anything?
No. Their details come across with you, so their next reminder and rebook just work. There's nothing for them to re-sign-up for, and no new app for them to download — they book the same way, through your link, website or socials.
Can I run both for a bit?
Yes — plenty of salons keep their old calendar running for a week while they settle in. There's no contract and no commission, so there's no rush and nothing to lose.
Want us to do the import?
Send us your export from Fresha, Timely, Kitomba or Square and we'll load your clients in with you — no charge, no lock-in.
Send us your export