Answers 24/7
Every message gets a reply in seconds — 9pm Sunday included. No more bookings lost to a missed DM.
The message you missed at 9pm was a booking.
Sally answers it in seconds, books a real open slot and takes the deposit — while you keep cutting. You just see the calendar fill.
Built for NZ salons, barbers and beauty studios. No commission on bookings.
From “any chance of a cut?” to paid and in your book
Service, time, deposit, reminder, rebook: one conversation, none of it yours to do. Watch it play through; tap any step to look closer.
Playing · step 1 of 8
Fadeworks Barbershop
Sally · replies in seconds
Demo data
Step 1 · Customer messages you
Saturday · 8:42pm
Hey — any chance of a cut this Saturday?
Sally always has somewhere to send them.
However someone finds you, Sally needs a page to book them on. Start with a fast booking page at your own address, or a small full website with booking built in. She answers and books on either one.
See both ways
01
A booking page
A clean page at your own address, live in minutes. Perfect if Instagram is your whole website today.
02
A full website
A small, smart site with your services, hours and booking built in. From $29 a month.
Every marketplace detour loses someone. Sally keeps it in the chat.
Chat booking takes it in conversation: prices, slot, deposit — no account, no separate booking site. For chat-first shops, a one-tap express lane is rolling out for people who'd rather tap than talk. Either way the confirmed slot lands straight in your book.
Fresha and Timely send the customer to a separate booking site. Sally books them where they already are.
No marketplace detour · deposit via secure Stripe · straight into your calendar
S
Shear Bliss Replies in seconds
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Everyone starts the day on the same page
A shared board for each day, right on the Calendar page. Leave a handover note the whole team sees, check who's in from the roster, and tick off the opening, restock and closing jobs together — live, so nobody's guessing what's already done.
- One handover note at the top, all day, for everyone.
- Who's in today, pulled straight from the roster.
- Opening and closing checklists that tick off live for the team.
Today's board · Fri 18 Sep
Who's in
Handover: use chair 3 today — clippers on 2 are in for repair. The 3pm walk-in is a colour correction, so allow extra time.
Opening
Open till & count the float
MMel
Unlock & lights on
MMel
During & close
Restock towels — station 2
TTane
Wipe down & close up
DDwayne
Sample salon · illustrative data
The jobs a front desk does, without paying for one
Answering, booking, deposits, reminders, waitlists, rebooks. Everything below is live today — and there's no commission on any of it.
Books straight into your calendar
Sally only offers slots that are truly open, and the booking appears in your calendar the moment it's made.
Takes a deposit
An optional Stripe deposit that kills no-shows and comes off the bill. We take no commission on it.
Sends reminders automatically
Reminders go out before every visit without you lifting a finger, so booked actually means showed-up.
Offers freed slots to your waitlist
When a slot frees up, Sally notifies the next person waiting — the slot is theirs to take, never booked for them.
Rebooks your regulars
Sally spots who's due back, drafts the nudge, and turns "I should book in" into an actual booking.
Answers your business questions
Ask Sally about your own shop — quiet days, top services, who hasn't been in — and get a straight answer.
Builds you a bookable website
No website? Sally's your website — a clean, bookable page for your shop, with her on it.
Instagram & Messenger DMs
Sally replies and books in your social DMs, all in one inbox with your website chat. Take over any thread whenever you like.
Books several services in one go
Cut, colour and a treatment go in the same booking — Sally stacks them into one visit and adds up the time and price as she goes.
Catches the chats you missed
If someone slips through — a dropped chat, an unfinished booking — Sally captures it so you can follow up instead of losing the customer.
Your own booking link
Every shop gets a clean web address — name.suddenly.co.nz — to drop in your bio, texts and posts. It goes straight to your bookable page.
Holds the slot while they confirm
Sally holds the time for a short window so it can't be double-booked, then releases it if the customer doesn't confirm — no deposit needed.
Day Board for your team
A shared board for each day: leave a handover note, see who's in, and work through opening, restock and closing checklists together — nobody guessing what's been done.
A DM that waits overnight is a booking going cold.
Sally answers Instagram DMs, Messenger and your website chat from one inbox — the same real prices and real open slots, booked inside the thread. Take over any time.
Inbox Sally on social · On
Booked inside the DM
Sally quotes your real prices and offers genuinely open slots, right in the Instagram or Messenger thread. The customer never leaves the chat to book.
One inbox, every channel
Instagram, Messenger and your website widget land in the same inbox — with who replied, what got booked, and what still needs a human at a glance.
Take over any time
One tap pauses Sally on that thread so you reply as yourself. Step back out and she picks the conversation up again — including after hours.